Reaching out to our teams has never been so easy. Instant messaging channel has massively helped to fast track responses in organizations. Report linker survey has found that 43% of employees use instant messaging apps for business communication. With the shift in knowledge economy it is no longer ‘Business@ Speed of Thought’. Businesses are conducted @ speed of bandwidth. Anyone can reach everyone anytime.
Yet, how many of this ‘everyone’ like being engaged? The reality depends on how many experience the human touch.
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